Managed Services

Palmer Group was founded on strong values, ethics, and a passion for making lives better. Each day we dedicate ourselves to building genuine relationships and providing empowering solutions. Our team of over 80 industry-specific professionals is ready to help you achieve organizational success by delivering outcomes aligned with your strategic initiatives.

With more than 70 years of experience, our managed services team knows that the health of your organization is the single biggest determinant to achieving results and sustaining them. Your success is important, which is why our team provides effective solutions by listening to your needs, proactively identifying opportunities to amplify your business, and developing an action plan to best position you for the journey ahead.

Brainstorming wall of post-it notesOur solutions connect to the “why” behind your business

We provide solutions that connect to the “why” behind your business. This focus allows us to meet the needs of our clients with teams structured to control costs, ensuring well-defined outcomes and quality of delivery.

Application Management

We partner with our clients by maintaining applications slated for full retirement, allowing them a greater focus on their future state applications and strategic initiatives. 

Application Development

We engage our clients by providing custom development for their service and delivery needs through the creation of new applications or the extension of the features within existing applications.

Operational Support

Remain focused on your goals and partner with Palmer Group to manage those operational activities (helpdesk, IT operations, and monitoring solutions) that run your day -to day business.

Additional Services Consulting

Experienced in multiple IT domains and industry verticals we advise our clients on transformational approaches to improving technical architecture, processes, and culture.

How can managed services benefit your business?

Palmer Group provides talent while containing cost, allowing us to meet the needs of our clients. With managed services, teams are structured to control costs while ensuring contractual outcomes are achieved. This allows us to blend experience levels within a team to manage the cost of delivery. With managed services, we strive to meet client needs by:  

  • Relieving them of the burden of interviewing, managing, and approving timecards for contractors
  • Allowing them to focus on the delivery of business value
  • Contracting for desired outcomes rather than headcount
  • Managing costs by providing a balanced experience level to provide a lower blended rate
  • Providing outcome-based delivery ensures both client and partner the incentive of producing business value with maximum efficiency 

Contact our experts today to learn more about managed services and our offerings.

Our Experts

Brian Glass - IT Director

Brian Glass | Director

Matt Elmore - Solutions Architect

Matt Elmore | Solutions Architect

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Chris Hewitt |Business Solutions Partner

Contact us to learn more about our managed services.